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Divisions

HomeServe is an international home emergency and repairs company providing services to 4.7m households across the UK, Continental Europe and the USA. Our businesses are responsible for the marketing and administration of 10.3m home emergency and repair policies.

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UNITED KINGDOM

Marketable households23.4m

Customers3.3m

Policies7.6m

Revenue1£286.4m

Operating profit2£95.8m

CONTINENTAL EUROPE

Marketable households24.3m

Customers0.8m

Policies2.0m

Revenue3£86.5m

Operating profit2£7.2m

USA

Marketable households20.3m

Customers0.6m

Policies0.8m

Revenue1£25.7m

Operating profit2£1.5m

1Including restatement to gross up commissions in 2010 and 2009, but excluding exceptional operating income received during the period.

2Excluding amortisation of acquisition intangibles, exceptional operating items and joint venture taxation.

3Includes £29.8m of joint venture revenue not included in the statutory profit and loss.